Privacy Policy
Last updated: January 2024
Introduction
At Laminateui S.R.L. (hereinafter, 'Laminateui', 'we' or 'the Company'), we are committed to protecting the privacy and security of your personal data. This Privacy Policy describes how we collect, use, store and protect your personal information when you use our real estate crowdlending platform in Bolivia.
Information We Collect
We collect information that you provide directly to us, including:
- Identification data: full name, ID card or passport number, date of birth, nationality.
- Contact data: email address, phone number, postal address.
- Financial data: banking information for processing investments and withdrawals.
- Verification data: identity documents for KYC (Know Your Customer) compliance.
- Usage data: information about how you use our platform, including investment history and preferences.
Use of Information
We use your personal information to:
- Process and manage your investments in real estate projects.
- Verify your identity and comply with Bolivian anti-money laundering regulations.
- Communicate with you about your account, investments, and project updates.
- Improve our services and personalize your experience on the platform.
- Comply with legal and regulatory obligations before ASFI and other competent authorities.
Data Protection
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include data encryption, restricted access to sensitive information, and regular security audits.
Data Sharing
We do not sell or rent your personal information to third parties. We may share your information with:
- Bolivian regulatory authorities when required by law.
- Service providers who help us operate the platform (payment processors, verification services).
- Real estate developers participating in projects in which you invest (limited information necessary for project management).
Your Rights
In accordance with Bolivian legislation, you have the right to:
- Access your personal data that we maintain.
- Request correction of inaccurate data.
- Request deletion of your data when no longer necessary.
- Object to the processing of your data in certain circumstances.
- Withdraw your consent at any time.
Data Retention
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal, accounting, or reporting obligations (minimum 10 years according to Bolivian regulations for financial records).
Contact
If you have questions about this Privacy Policy or wish to exercise your rights, you can contact us at:
Email: privacy@laminateui.com
Address: Av. Arce 2631, Torre Ketal Building, Floor 12, La Paz, Bolivia